DELIVER YOUR ORDER FROM MOSCOW TO ANYWHERE IN THE WORLD.
THE DELIVERY TIME DEPENDS ON THE LOCATION OF THE CHOSEN MODEL AND COULD BE EXTENDED TO 30 WORKING DAYS.
THE COST OF DELIVERY IN RUSSIA
Throughout Russia, for all our customers free shipping
You do not pay any duties and customs fees.
Moscow and MO: 1 to 3 working days.
Other cities of Russia: from 3 to 10 working days.
Pay attention :
The above delivery times are valid provided that the goods are in stock in Moscow. If the item you ordered is in a European warehouse, the delivery time will be from 7 to 30 working days.
More accurate delivery time and location of the goods can be checked with the customer service.
Delivery is carried out by courier delivery services DHL and Pony Express, as well as the company's own courier (Moscow and MO).
If the item is in Europe, orders are sent from our warehouse to the Central office in Moscow, and then to the destination address specified by you. Please note that, as a rule, the goods are not delivered to the address of the mailboxes. Additional information about the delivery services DHL and Pony Express are provided on the websites www.dhl.com and www.ponyexpress.ru.
Orders are processed daily from 10 to 22 hours Moscow time. As soon as Your order arrives at the Central office in Moscow, you will be contacted by the customer service Manager to specify the date and address of delivery.
The company shall not be liable for any delays in delivery caused by international customs clearance or other circumstances beyond the control of the company.
DELIVERY OUTSIDE RUSSIA
Delivery outside Russia is carried out by various courier and postal services suitable for the recipient country. Usually we use the services of companies: Pony Express, DHL, EMS Russian Post, etc., also taken into account the wishes of our customers.
The shipping cost is 900 rubles.** - cities with population up to 20,000 inhabitants, or to the most remote corners of the world delivery charge can be adjusted.
Delivery times depend on the location of the recipient, usually do not exceed 7-14 working days.
TAXES AND FEES
The order confirmation contains the final amount to be paid, including all taxes and fees existing at the time of the order, in accordance with the current legislation of the Russian Federation.
PAYMENT IN CASH UPON RECEIPT
If you choose to pay upon receipt, You will be able to pay by cash or credit card.
Moscow (including the Moscow ring road):
For regular customers:
The amount to be paid in cash for one order cannot exceed 300 000 rubles.
The amount to be paid by credit card for one order can not exceed 1 000 000 rubles
For customers who made the first order:
the amount to be paid in cash/by card cannot exceed 150 000 rubles.
If Your order exceeds 150 000 rubles, You can:
pick it up at any of our retail stores
split into multiple orders
provide proof of Your identity (passport/driving license/passport/residence permit)
And MO as the :
The amount to be paid in cash for one order cannot exceed 100 000 rubles.
The amount to be paid by credit card for one order can not exceed 300 000 rubles.
If the value of Your order exceeds the above limits, the order will be divided into several items that can be delivered at different times.
If the cost of Your order exceeds the above restrictions and the order can not be physically divided into several items, the terms of delivery and payment are negotiated with our managers separately in private.
If you want to use this type of payment, please contact our customer service Department.
If You need advice, please contact our customer service, in any way convenient for You, and we will be happy to answer all Your questions:
Phone: + 7 (495) 928-00-47
WhatsApp: + 7 (985) 928-00-47
Opening hours: daily from 10-00 to 22-00 Moscow time.